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TERMS AND
CONDITIONS OF SALE
OF
www.myspiritradio.com
1
DEFINITIONS
1.1
"Buyer" means the individual or organisation who buys or agrees
to buy the Goods from the Seller;
1.2
"Consumer" shall have the meaning ascribed in section 12 of the
Unfair Contract Terms Act 1977;
1.3
"Contract" means the contract between the Seller and the Buyer
for the sale and purchase of Goods incorporating these Terms and
Conditions;
1.4
"Goods" means the articles that the Buyer agrees to buy from the
Seller;
1.5
"Seller" means My Spirit Productions
Ltd of Maidstone TV Studios, Vinters, Park, ROCHESTER ME1 9EF
that owns and operates
www.myspiritradio.com
1.6 "Terms
and Conditions" means the terms and conditions of sale set out
in this document and any special terms and conditions agreed in
writing by the Seller.
2
CONDITIONS
2.1
Nothing in these Terms and Conditions shall affect the Buyer’s
statutory rights as a Consumer.
2.2 These
Terms and Conditions shall apply to all contracts for the sale
of Goods by the Seller to the Buyer and shall prevail over any
other documentation or communication from the Buyer.
2.3
Acceptance of delivery of the Goods shall be deemed conclusive
evidence of the Buyer’s acceptance of these Terms and
Conditions.
2.4 Any
variation to these Terms and Conditions (including any special
terms and conditions agreed between the parties) shall be
inapplicable unless agreed in writing by the Seller.
3
ORDERING
3.1 All
orders for Goods shall be deemed to be an offer by the Buyer to
purchase Goods pursuant to these Terms and Conditions and are
subject to acceptance by the Seller. The Seller may choose not
to accept an order for any reason.
3.2 Where
the Goods ordered by the Buyer are not available from stock the
Buyer shall be notified and given the option to either wait
until the Goods are available from stock or cancel the order and
receive a full refund within 30 days.
3.3 When
making an order through the Website, the technical steps the
Buyer needs to take to complete the order process are described
in the Order Process section within
the website.
4
PRICE AND PAYMENT
4.1 The
Price of the Goods shall be that stipulated on the Seller’s
Website. The Price is inclusive
of VAT. The Price excludes
delivery charges.
4.2 The
total purchase price, including VAT and delivery charges, if
any, will be displayed in the Buyer’s shopping cart prior to
confirming the order.
4.3 After
the order is received the Seller shall confirm by email the
details, description and price for the Goods together with
information on the right to cancel if the Buyer is a Consumer.
4.4
Payment of the Price plus VAT and delivery charges must be made
in full before dispatch of the Goods.
5
RIGHTS OF SELLER
5.1 The
Seller reserves the right to adjust the price and specification
of any item on the Website at its discretion.
5.2 The
Seller reserves the right to withdraw any goods from the Website
at any time.
5.3 The
Seller shall not be liable to anyone for withdrawing any Goods
from the Website or for refusing to process an order.
6
AGE OF CONSENT
6.1 Esoteric does not sell products for purchase by
children under the age of 18. We sell children's products for
purchase only with the agreement and participation of a parent
or guardian.
6.2 Where
Goods may only be purchased by persons of a certain age the
Buyer will be asked when placing an order to declare that they
are of the appropriate legal age to purchase the Goods.
6.3 If the
Seller discovers that the Buyer is not legally entitled to order
certain Goods, the Seller shall be entitled to cancel the order
immediately, without notice.
7
WARRANTY
The Seller warrants that the Goods will at the
time of dispatch correspond to the description given by the
Seller. Except where the Buyer is dealing as a Consumer, all
other warranties, conditions, or terms relating to fitness for
purpose, merchantability or condition of the Goods, whether
implied by Statute, common law or otherwise are excluded, and
the Buyer is satisfied as to the suitability of the Goods for
the Buyer’s purpose.
8
DELIVERY
8.1 Goods
supplied within the UK will normally be delivered within
28 working days of acceptance
of order.
8.2 Goods
supplied outside the UK will normally be delivered within
30 working days of acceptance
of order. However due to postal services in some countries
please allow up to 90 days in some countries. For
an additional fee, if requested and available courier services
are available. Please contact us at shop@myspiritradio.com
or call us on
08700 111331 for more information.
8.3 Where
a specific delivery date has been agreed, and where this
delivery date cannot be met, the Buyer will be notified and
given the opportunity to agree a new delivery date or receive a
full refund.
8.4 The
Seller shall use its reasonable endeavours to meet any date
agreed for delivery. In any event time of delivery shall not be
of the essence and the Seller shall not be liable for any
losses, costs, damages or expenses incurred by the Buyer or any
third party arising directly or indirectly out of any failure to
meet any estimated delivery date.
8.5
Delivery of the Goods shall be made to the Buyer’s address
specified in the order and the Buyer shall make all arrangements
necessary to take delivery of the Goods whenever they are
tendered for delivery.
8.6 Title
and risk in the Goods shall pass to the Buyer upon delivery of
the Goods.
8.7
We are not responsible for any additional fees
that customs may charge.
9
CANCELLATION AND RETURN
9.1 The
Buyer shall inspect the Goods immediately upon receipt and shall
notify the Seller email to returns@myspiritradio.com
within 7 working days of
delivery if the Goods are damaged or do not comply with any of
the Contract. If the Buyer fails to do so the Buyer shall be
deemed to have accepted the Goods.
9.2 Where
a claim of defect or damage is made the Goods shall be returned
by the Buyer to the Seller. The Buyer shall be entitled to a
full refund (including delivery costs) plus any return postal
charges if the Goods are in fact defective.
9.3 If you
are a consumer you have the right, in addition to your other
rights, to cancel the Contract and receive a refund by informing
the Seller email to returns@myspiritradio.com
within 7 working days of receipt of the Goods. This
does not apply to personalised items.
9.4 Goods
must be returned by the Buyer at the Buyer’s expense and should
be adequately insured during the return journey. The Buyer will
receive a refund of all monies paid for the Goods (including
delivery charges, if any) except for return postal charges
within 30 days of cancellation. If the Buyer fails to return the
Goods following cancellation, the Seller shall be entitled to
deduct the cost of recovering the Goods from the Buyer.
9.5 Goods
to be returned must clearly show the order number obtained from
the Seller on the package.
9.6 Where
returned Goods are found to be damaged due to the Buyer’s fault
the Buyer will be liable for the cost of remedying such damage.
10
LIMITATION OF LIABILITY
10.1 Except
as may be implied by law where the Buyer is dealing as a
Consumer, in the event of any breach of these Terms and
Conditions by the Seller the remedies of the Buyer shall be
limited to damages which shall in no circumstances exceed the
Price of the Goods and the Seller shall under no circumstances
be liable for any indirect, incidental or consequential loss or
damage whatever.
10.2 Nothing
in these Terms and Conditions shall exclude or limit the
liability of the Seller for death or personal injury resulting
from the negligence of the Seller or that of the Seller’s agents
or employees.
11
WAIVER
No waiver by the Seller (whether express or
implied) in enforcing any of its rights under this contract
shall prejudice its rights to do so in the future.
12
FORCE MAJEURE
The
Seller shall not be liable for any delay or failure to perform
any of its obligations if the delay or failure results from
events or circumstances outside its reasonable control,
including but not limited to acts of God, strikes, lock outs,
accidents, war, fire, breakdown of plant or machinery or
shortage or unavailability of raw materials from a natural
source of supply, and the Seller shall be entitled to a
reasonable extension of its obligations.
13 SEVERANCE
If any term or provision of these Terms and
Conditions is held invalid, illegal or unenforceable for any
reason by any court of competent jurisdiction such provision
shall be severed and the remainder of the provisions hereof
shall continue in full force and effect as if these Terms and
Conditions had been agreed with the invalid illegal or
unenforceable provision eliminated.
14
Data Protection
Act:
Details passed to us, which
include personal details and birth data, will not be passed to
third parties outside of My Spirit Radio Productions Ltd.
Payments made online are made through a secure third party
processing company.
The information you provide on
this site may be held and used by us for any of the following
purposes: order processing, administration of customers’ orders
and/or accounts, dealing with enquiries or complaints, crime and
fraud prevention, marketing our products and services generally
or (subject to any objection or preference you may indicate when
submitting your personal details to us via this Web site) for
sending information to you about our products and services from
time to time. In addition, we may use information about you
provided by credit reference agencies to help us make credit
decisions and to prevent fraud.
We will not disclose your
information to any other companies other than those belonging to
the same group of companies. We may disclose your information to
credit agencies and to other people in relation to enquiries
concerning the prevention and detection of fraud or crime or the
apprehension or prosecution of offenders or as may be required
by law or legal proceedings.
We cannot be held responsible for any delay or failure to comply
with our obligations under these conditions if the delay or
failure arises from any cause which is beyond our reasonable
control. This condition does not affect your statutory rights.
15 CHANGES TO TERMS AND CONDITIONS
The Seller shall be entitled to alter these Terms
and Conditions at any time.
but this right shall not affect the existing
Terms and Conditions accepted by the Buyer upon making a
purchase.
16 GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by
and construed in accordance with the law of England and the
parties hereby submit to the exclusive jurisdiction of the
English courts.
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